1) Provide options to direct customers towards specific information.
2) GuideBot will automatically respond to repetitive questions to reduce customer service workload
3) 24/7 customer service/receptionist
4) Reach millions of potential customers automatically
5) Fully traceable and analysis reports are available
6) Train service from design to integration of GuideBot
7) Fully customizable
8) Generate Tailor-made Solutions
9) Provide Expert Consultation
10) Accommodate with various Technology enablers
11) Specialists secondment
12) Integrates with Eshops and E-commerce platforms.